News and Events

Boil Water Advisory - 4/28/2022

Boil Water Advisory – 04/28/2022

Due to outages caused by a water line failure in the Clayola and Wright Road area of Biscoe, Montgomery County Public Utilities announces a precautionary boil water advisory to customers in the area.

Outages and periods of low pressure increase the potential for back-siphoning and the introduction of bacteria into the water system. Therefore, the North Carolina Division of Water Resources advises that when water is restored, consumers should boil all water used for human consumption (including drinking, cooking, brushing teeth, making ice, and food preparation) or use bottled water. Vigorous boiling for 1 minute should kill any disease-causing organisms that may be present.

 Montgomery County Public Utilities is monitoring the water system and will lift or revise this advisory as necessary. The advisory is a precautionary measure and will be lifted after water service and quality are fully restored and water quality tests verify the safety of the water supply.

 Discoloration and air in the water system are common after service interruptions. These pose no health risk in and of themselves. Flushing your system by leaving a faucet running should clear the lines.

 Please contact the Montgomery County Public Utilities Department at 910-439-6197 if you have any questions concerning this notice. This message is being delivered through Montgomery County’s reverse 911 system and social media. Please relay this information to neighbors and family. Thank You.