News and Events

Boil Water Advisory - 5/3/2023

Due to outages caused by a water line failure in the Troy area on Monday, May 1st, Montgomery County Public Utilities advises that customers on Hwy 134 should continue to boil water used for human consumption (including drinking, cooking, brushing teeth, making ice, and food preparation) or use bottled water.

Outages and periods of low pressure increase the potential for back-siphoning and the introduction of bacteria into the water system. Vigorous boiling for 1 minute should kill any disease-causing organisms that may be present.

Montgomery County Public Utilities is continuing to monitor the water system and will lift or revise this advisory as necessary. This advisory will be lifted after water quality tests verify the safety of the water supply.

Discoloration and air in the water system may continue. These pose no health risk in and of themselves. Flushing your system by leaving a faucet running should clear the lines.

Again, Montgomery County Public Utilities advises that customers on Hwy 134 should continue to boil water used for human consumption (including drinking, cooking, brushing teeth, making ice, and food preparation) or use bottled water.

Please contact the Montgomery County Public Utilities Department at 910-439-6197 if you have any questions concerning this notice. This message is being delivered through Montgomery County’s reverse 911 system.