Civil Rights and Accessibility
NOTICE INFORMING INDIVIDUALS ABOUT NONDISCRIMINATION AND ACCESSIBILITY REQUIREMENTS
Montgomery County Department of Social Services (MCDSS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MCDSS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
- Provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, contact MCDSS at 910-576-6531. If you believe that MCDSS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, please contact Caleb Hawkins, MCDSS Administrative Officer, at 910-576-6531 ext 1134. You can also follow the grievance procedures found here: http://www.ncdhhs.gov/about/department-initiatives/ada-grievance-procedure.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1–800–868–1019, 800–537–7697 (TDD). Complaint forms are available at http:// www.hhs.gov/ocr/office/file/index.html.