Montgomery County Public Utilities Public Service Advisory - Update 7/8/2020

Coronavirus Disease 2019 (COVID-19)

As of 8/25 there have been 944 confirmed cases in Montgomery County and 19 related deaths as well as more than 1,735 COVID-19 tests completed. For more information on case counts and daily updates visit the NC DPH COVID-19 Website. More Montgomery County data is also available here.

NC Cases NC Deaths Montgomery County Total Cases Montgomery County Active Cases** Montgomery County Deaths Montgomery County Tests Conducted*
188,024 3,149 1,152 363 27 1,735

State Data updated: 9/16 12:00pm | Montgomery County Data Updated: 9/15 9:30am
*tests conducted as of 6/30/2020
**isolation status is determined using the CDC's guidance recommending 10 days of isolation after symptom onset and may not represent all active cases.


Drive-Thru Testing Now Available

Drive-thru testing will be available in Montgomery County through at least the beginning of September. Each Town will offer drive-thru testing every other week. Please contact your local Town Hall to schedule an appointment. An appointment is required to get tested. Before arriving, please complete the Drive-Thru Testing Form (Espanol).

Week A
Tuesdays - Biscoe
Thursdays - Mt. Gilead

Week B
Mondays - Troy
Wednesdays - Candor
Fridays - Star

  • Check My Symptoms (
    • A free tool from NCDHHS that allows you to enter your symptoms and determine if you should get tested for COVID-19.
    • Note: The symptom checker is an informational tool to help people determine if they may need to be tested; however it is not a physician order. Testing sites may require their own screening. 
  • Find My Testing Place (
    • A free website from NCDHHS that allows you to enter their ZIP code and access a list of nearby testing site locations.

7/21: Rockefeller Foundation Report: NCDHHS COVID-19 Testing Policies Set National Example (NCDHHS Press Release)
7/20: NCDHHS Expands Free Testing Sites in Underserved Communities (Governor's Office Press Release)
7/20: NCDHHS Adds New Hospital Data to Interactive COVID-19 Dashboard (NCDHHS Press Release)
7/17: FirstHealth of the Carolinas Launches COVID-19 Prevalence Study in Montgomery County (FirstHealth of the Carolinas Press Release) (Espanol)
7/16: Governor Cooper Announces NCDHHS Spanish Language Website and Tools to Check for COVID-19 Symptoms  (Governor's Office Press Release)
7/17: Gobernador Cooper Anuncia el Sitio de Web de NCDHHS en Español y las Herramientas para Comprobar Síntomas de COVID-19  (Governor's Office Press Release - Espanol)
7/7: Public Health Risk Associated with Methanol-contaminated Hand Sanitizers (NCDHHS Press Release)
6/24: North Carolina Pauses in Safer At Home Phase 2, Adds Statewide Requirement for Face Coverings
(Governor's Office Press Release) (Key Indicators) (Executive Order 147) (EO 147 Frequently Asked Questions) (Face Covering/Mask Guidance)
6/19: NCDHHS Awarded $1.5 Million to Expand Mental Health Supports through Statewide Crisis Counseling Program, Adding Focus on Historically Marginalized Communities (NCDHHS Press Release)
5/20: As Key Indicators Remain Stable, North Carolina Moves to Safer At Home Phase 2 (Executive Order 141) (Phase 2 FAQ) (NCDHHS Guidance) (Slides)
5/7: Wear, Wait, Wash to Continue Slowing the Spread of COVID-19 (NCDHHS Press Release)

4/8: New Mental Health Supports for All North Carolinians, Including Health Care Workers and Their Families (NCDHHS Press Release) (Executive Order 130) (Summary)
4/6: North Carolina COVID-19 Modeling Shows Social Distancing Necessary to Slow the Spread and Preserve Hospital Capacity to Save Lives (NCDHHS Press Release). Full report on the modeling and findings is available here.

Press Release 03/24/2020 - Montgomery County identifies two new cases of Coronavirus Disease 2019 (COVID-19)
Press Release 03/21/2020
- Montgomery County Identifies First Case of Novel Coronavirus (COVID-19)
from Montgomery County Health Director Mary Perez to community and faith-based organizations regarding COVID-19.

Espanol: Recursos e Información acerca del COVID-19

Stay at Home Order Statewide in North Carolina

On Wednesday, June 24, 2020, Governor Cooper announced that Safer at Home Phase 2 will remain in effect until Friday, August 7, 2020. Under this extension, people are now required to wear face coverings in public spaces, whether inside or outside, where physical distancing of six feet is not possible. More information is available in the press release, frequently asked questions, and guidance for wearing a mask.

At 5:00 pm on Friday, May 22, 2020, North Carolina moved into a modified Phase 2 of the Governor's Plan for easing restrictions. Phase 2 is expected to last until June 26, 2020. A helpful guide to the changing restrictions is available here. For further guidance on the requirements and restrictions of each phase, visit

At 5:00 pm on Friday, May 8, 2020, North Carolina moved into Phase 1 of the Governor's Plan for easing restrictions. Phase 1 is set to last until Friday, May 22, 2020. What's new in Phase 1?

On Friday, March 27, 2020, Governor Cooper issued an executive order implementing a stay at home order for the entire state of North Carolina. This order emphasizes social distancing to the maximum extent possible while still allowing for essential businesses to operate. The stay at home order takes effect at 5:00 pm on Monday, March 30, 2020. Any violation of Executive Order 121 is punishable as a class 2 misdemeanor. This order is in place until April 29, 2020. Governor Cooper has extended the Stay At Home Order until Friday, May 8, 2020.

The Stay at Home Order directs people to stay at home except to visit essential businesses, to exercise outdoors, or to help a family member. Specifically, the order bans gatherings of more than 10 people and directs everyone to physically stay at least six feet apart from others.

More information is available in the initial Press Release and in the Frequently Asked Questions document. For more information on the Stay At Home Order extension, please see this Press Release. More information on Phase 1 is available here.

Know Your Ws: Wear, Wash, Wait

If you leave home, practice your Ws: Wear, Wait, Wash 

  • Wear a cloth face covering if you will be with other people 
  • Wait 6 feet apart. Avoid close contact.
  • Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. 

These actions can protect our families and neighbors as the state takes a cautious step forward to ease restrictions while the virus is still circulating.

More information from NCDHHS is available here.

COVID-19 Wellness Resources

NCDHHS has created a list of resources to help residents state wide maintain their overall health and wellness throughout the COVID-19 pandemic. View here for more information.

Telehealth in NC

The Montgomery County Department of Health is now offering telehealth services. To learn more or schedule an appointment, call (910) 572-1393.

Staying home does not mean ignoring your health. Telehealth allows people to get health care services using a computer, tablet, smart phone or other technology. All insurance companies in the state, including Medicaid and Medicare, are covering healthcare visits through telehealth.

COVID-19 and Telehealth Flyer

Why Telehealth in COVID-19 (video)

Learn more about telehealth.

What is telehealth?

More information on Telehealth and COVID-19

Cloth Masks and Face Coverings

Watch U.S. Surgeon General, Jerome Adams, show you how to make your own face covering. (Video)

CDC recommendations making and wearing a cloth face covering. PDF

Use una cubierta de tela para cara para ayudar a desacelerar la propagación del COVID-19. espanol

Sharing Accurate Information on Social Media

To be certain that you are seeing and sharing the most accurate COVID-19 information, please follow NCDHHS and the CDC. This information is reliable and can be shared easily to ensure that only reliable and accurate information is being spread.

Click here for more information on reliable COVID-19 updates.

Click here to see what to do if you feel sick or think you might have been exposed to COVID-19.

The North Carolina Division of Public Health (DPH) has released a coronavirus fact sheet and a list of frequently asked questions. The CDC has also provided information on what the public should do in response to the coronavirus, and can be found here. CDC FAQ. WHO FAQ.

People who have questions or concerns related to COVID-19 can call 866-462-3821 for more information. Press 1 for English or to ask for a language interpreter. Spanish speakers should press 2. To submit questions online, go to and select "Chat". You can also call 2-1-1 for more information.

Click here for more information on social distancing measures and terminology.

A Kid's Guide to COVID-19

Montgomery County Department of Health has created a COVID-19 flyer. See below, click here for a printable version, o aquí para español.

Case Updates

U.S. COVID-19 case updates can be found from the CDC and NC case updates are available from NC DHHS.
Rolling updates on COVID-19 from the WHO can be found here.

Additional Information

More information is also available on the NC DPH novel coronavirus website, the CDC's website, and from the World Health Organization. NC State Government has also created a website with COVID-19 information from across state government.

Johns Hopkins CSSE has developed a COVID-19 Map with information on confirmed cases worldwide.

Common COVID-19 myths.


Fever, cough, difficulty breathing, severe illness.